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Products Questions

Availability is listed on each product page. Contact support if you need bulk stock details.

Yes, a detailed size chart is attached under the "Specifications" section of each apparel item.

All items meet relevant standards (ANSI, FDA, etc.), with certifications linked on product pages.

Custom logo service is available for bulk orders. Reach out to our sales team for details.

Most items restock within 3-7 business days. You can sign up for back-in-stock alerts.

Payment Questions

We only support Cash on Delivery (COD) for all orders currently.

No deposit is required. You pay the full order amount when receiving your package.

Yes, our delivery partners accept both cash and major credit cards for COD payments.

The delivery driver will provide a physical receipt once payment is completed.

Is there a minimum order value for COD?

Privacy Questions

We use your info only to process orders, deliver items, and send order updates.

We never sell your data. Third parties (e.g., logistics) only get info needed for delivery.

How do you protect my personal and payment details?

Can I access or update my personal information?

How long do you keep my personal data?

Refund Questions

Refunds are available for defective or incorrect items within 7 days of delivery.

Contact support with your order ID and photos of the issue; we’ll guide you through the process.

Once approved, refunds are issued within 3-5 business days via bank transfer.

Yes, defective items must be returned (we cover return shipping costs).

Yes, you’ll receive the full order amount, excluding original delivery fees (if applicable).